Acceptance of Terms & Conditions These Terms & Conditions govern your use of the dial4dvd.com DVD Rental website (www.dial4dvd.com). By using the dial4dvd.com DVD Rental website, you accept and agree to be bound by these Terms & Conditions, and that any information you provide is true and accurate to the best of your knowledge. If you do not agree to these Terms & Conditions, you should not use the dial4dvd.com DVD Rental website. Changes to Terms & Conditions dial4dvd.com DVD Rental reserves the right, from time to time, to change these Terms & Conditions at its sole discretion. We will notify you (via a notice on the website, an email or a message on one of your DVD envelopes) when we do this. The most current version of these Terms & Conditions can be reviewed by clicking on the "Terms & Conditions" hyperlink located at the bottom of most pages of the dial4dvd.com DVD Rental website. The most current version of the Terms & Conditions will supercede all previous versions. Your use of the dial4dvd.com DVD Rental website after changes are made means that you agree to be bound by such changes. Membership and Billing You can find the specific details regarding your subscription with dial4dvd.com DVD Rental, including your next billing date, at any time by clicking on "My account", located at the top of the pages of the dial4dvd.com DVD Rental website. Billing As a subscriber to dial4dvd.com DVD Rental, you agree that we are permitted to charge you a monthly subscription fee and any other charges that you may incur in connection with your use of dial4dvd.com DVD Rental. The subscription fee will be billed at the beginning of your subscription and on each monthly renewal thereafter unless and until you cancel (or we terminate your account), and regardless of how much you use the service. We will automatically charge your debit/credit card each month on or after the calendar day corresponding to the commencement of your membership (usually your free trial's expiry date). All fees and charges referred to in these Terms & Conditions are non-refundable. We may change the fees and charges in effect, or add new fees and charges from time to time, but we will give you advance notice of these changes by email. If you wish to use a different credit card or payment method, or if there is a change in your card validity or expiry date, you may edit payment details by clicking on "My account", available at the top of most pages of the dial4dvd.com DVD Rental website. Automatic renewals of subscription Your dial4dvd.com DVD Rental subscription will be automatically renewed on a monthly basis. For your convenience, we will charge the monthly subscription fee to the debit/credit card that you provide to us during registration (or to a different payment method if you change your account information subsequently). Your membership will automatically renew for successive monthly subscriptions, without prior notice to you, unless and until you cancel your membership or we terminate it. You must cancel your membership before it renews in order to avoid billing of subscription fees. Account changes You may upgrade or downgrade your dial4dvd.com DVD Rental subscription as often as you like, within the 'My account' section of the dial4dvd.com DVD Rental website. Any reduction in your monthly bill will take effect at the next billing period after any outstanding DVDs have been returned to us. Any increase in your monthly bill resulting from an upgrade will take effect immediately, being pro-rated to the remainder of your billing period, and the increase may be charged immediately (without changing any subsequent billing dates). Delivery and return of DVDs We currently use the Royal Mail, first-class postage prepaid, to deliver and return the DVDs you have selected to view. We can only deliver within the UK (England, Scotland, Wales and Northern Ireland - not the Republic of Ireland). Actual delivery times may vary for you depending on (i) our stock availability, (ii) your delivery address, (iii) when you make your selection and (iv) circumstances impacting delivery by the Royal Mail. You agree to treat the DVDs and their associated packaging with the utmost care at all times. You agree that you may need to compensate dial4dvd.com DVD Rental for any DVD lost or returned in an unacceptable condition (beyond reasonable wear and tear) - and that you allow dial4dvd.com DVD Rental to charge such compensation to your debit/credit card. We will notify you of any such charges before debiting your debit/credit card. Cancellation As noted above, you may cancel your subscription to dial4dvd.com DVD Rental at anytime. Cancellation requests must be via the website www.dial4dvd.com. We are unable to accept or guarantee cancellation requests via email or telephone. To cancel, click "My account" and follow the instructions under the heading "Cancel my subscription." Immediately upon requesting cancellation, no further DVDs will be dispatched to you. All DVDs must be returned before the cancellation will be confirmed. Once all DVDs have been returned, the cancellation will take effect immediately and a confirmation email will be sent to you. Failure to return DVDs will result in the account remaining active and billing will continue. We reserve the right to charge a replacement cost of up to £20 for any non returned DVDs. To avoid problems, we advise obtaining a certificate of posting when you return our DVDs to us. Please note we do not provide refunds or credits for any partial monthly subscription periods. Account access You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. In order to provide you with an easy-to-use service, dial4dvd.com DVD Rental will place a 'cookie' (a small text file) on any computer you use to access the dial4dvd.com DVD Rental website. When you revisit the dial4dvd.com DVD Rental website, this cookie will enable us to recognize you as the account holder and provide you with direct access to your account without requiring you to retype any password or other user identification. Disclaimers of warranties and limitations on liability The dial4dvd.com DVD Rental website and its contents are provided "as is" and we make no representations or warranties of any kind with respect to the dial4dvd.com DVD Rental website or its contents. We assume no liability or responsibility for any errors or omissions in the content of the dial4dvd.com DVD Rental website, any failures, delays, or interruptions in the shipment of DVDs, delivery of any content contained on the dial4dvd.com DVD Rental website, any content on the DVDs we ship, any losses or damages arising from the use of the content provided on the dial4dvd.com DVD Rental website, or any conduct by users of the dial4dvd.com DVD Rental website. We reserve the right to deliver DVDs at our sole discretion. We disclaim all representations and warranties, including, for example, warranties of merchantability, fitness for a particular purpose, and non-infringement. In addition, we do not represent or warrant that the information accessible via our site is accurate, complete or current. In no event shall dial4dvd.com DVD Rental, its agents, shareholders, directors, officers, or employees be liable (jointly or severally) to you for any special, incidental, indirect or consequential damages of any kind, or any damages whatsoever resulting from loss of use, data or profits, whether or not advised of the possibility of damage, and on any theory of liability, arising out of or in connection with the use or performance of this information. If any applicable authority holds any portion of this section to be unenforceable, then liability will be limited to the fullest possible extent permitted by applicable law. Intellectual property You may use any dial4dvd.com DVD Rental DVDs for your personal use (and that of your family and friends) only at the address shown on your account. Commercial exploitation or copying of our DVDs is not permitted. In addition: Copyright All content included on the dial4dvd.com DVD Rental website, including text, graphics, logos, designs, photographs, button icons, images, audio/video clips, digital downloads, data compilations, and software, is the property of dial4dvd.com DVD Rental or its suppliers and is protected by United Kingdom and international copyright laws. The compilation of all content on this site is the exclusive property of dial4dvd.com DVD Rental and protected by U.K. and international copyright laws. They should not be reproduced or used without express written permission from dial4dvd.com DVD Rental. In addition: Commercial exploitation You may not sell, lease, lend, licence, hire out for any reward, use in a manner inconsistent with the rights of the copyright owners or commercially exploit any dial4dvd.com DVD Rental DVDs in any way at any time. In addition: DVD duplication You agree not to make any unauthorised copies of any dial4dvd.com DVD Rental DVDs. Entertainment and website content We distribute film, television, and other audio-visual entertainment. In addition, the dial4dvd.com DVD Rental website allows you and other third parties to post reviews or comments concerning the entertainment distributed by us. Any opinions, advice, statements, services, offers, or other information that constitutes part of the content expressed or made available by third parties on the dial4dvd.com DVD Rental website are those of the respective authors or producers and not of dial4dvd.com DVD Rental (or of the company Video Island Entertainment Ltd.), its shareholders, directors, officers, or employees. Under no circumstances shall dial4dvd.com DVD Rental or its shareholders, directors, officers, directors, agents or employees be held liable for any loss or damage caused by your reliance on information obtained through the dial4dvd.com DVD Rental website. It is your responsibility to evaluate the information, opinion, advice, or other content available through the dial4dvd.com DVD Rental website. Linked websites are not under the control of dial4dvd.com DVD Rental (or Video Island Entertainment Ltd.) and we are not responsible for the conduct of companies linked to our website. Those links are provided for convenience only and may not remain current or maintained. Links to those websites should not be construed as any endorsement, approval, recommendation or preference by us of the owners or operators of the sites, or of any information, products or services referred to on those other sites unless specifically stated. We permit you to post reviews on the dial4dvd.com DVD Rental website in accordance with the procedures established on the dial4dvd.com DVD Rental website and provided that the content is not illegal, obscene, libellous, threatening, defamatory or otherwise objectionable to us. In posting such content, you agree not to use a false e-mail address or otherwise mislead us or others regarding the origin of such content. We do not regularly review the content posted on the dial4dvd.com DVD Rental website; however, we reserve the right to remove or edit such content at anytime without notice or to terminate your account. Use of information submitted dial4dvd.com DVD Rental is free to use any comments, information, ideas, concepts, reviews, or techniques contained in any communication you may send to the dial4dvd.com DVD Rental website without further compensation, acknowledgement or payment to you for any purpose whatsoever including, but not limited to, developing, manufacturing and marketing products and creating, modifying or improving the dial4dvd.com DVD Rental website or other Web sites. Furthermore, by posting any information on our site, you grant us a nonexclusive, royalty-free licence to display, use, reproduce or modify that information. Any information submitted by you on the dial4dvd.com DVD Rental website is subject to our Privacy Policy. Please review our Privacy Policy to understand our practices. Your conduct on the dial4dvd.com DVD Rental website By accessing the dial4dvd.com DVD Rental website, you agree not to upload, post, email or otherwise send or transmit any material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment associated with the dial4dvd.com DVD Rental website. You also agree not to interfere with the servers or networks connected to the dial4dvd.com DVD Rental website or to violate any of the procedures, policies or regulations of networks connected to the dial4dvd.com DVD Rental website, the terms of which are incorporated herein. You also agree not to impersonate any other person while using the dial4dvd.com DVD Rental website, conduct yourself in a vulgar or offensive manner while using our service, or use the dial4dvd.com DVD Rental website for any unlawful purpose. Limitations on use You must be resident in the UK and 18 years of age or older to use the dial4dvd.com DVD Rental service. Unless otherwise specified, the content on the dial4dvd.com DVD Rental website and the DVDs shipped are for your personal and non-commercial use in the UK only and we grant you a limited licence to access the dial4dvd.com DVD Rental website for that purpose. You may not download (other than through page caching necessary for personal use), modify, copy, distribute, transmit, display, perform, reproduce, duplicate, publish, licence, create derivative works from, or offer for sale any information contained on, or obtained from, the dial4dvd.com DVD Rental website without our express written consent. Any unauthorized use of the dial4dvd.com DVD Rental website or its contents will terminate the limited licence granted by us. Right to terminate We reserve the right to terminate or restrict your use of our service, without notice, for any or no reason whatsoever. One reason that we may do so is if we believe that you are in breach of any obligation under these terms, including, in particular the section headed 'No commercial exploitation'. In the event that we do so we will give you seven days to return our DVDs and failure to return these DVDs will incur charges, as described under 'cancellation' above.